[email protected] 1300 788 891

Delivery

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Delivery

Q: How much do you charge for delivery?

Q: Can I organise my own shipping?

Q: Can I pickup my order when it is ready?

Q: How long will it take to deliver my order?

Q: Who do you use to deliver my order?

Q: My product has been damaged, what can I do?

 

Delivery

Q: How much do you charge for delivery?

A: Please add the products you wish to purchase into your shopping cart and then go in and view your shopping cart. You can then calculate the shipping costs by entering your post code.

Q: Can I organise my own shipping?

A: We are happy if you wish to organise your own courier to collect your order, but you will need to contact us first to co-ordinate the collection time.

Q: Can I pickup my order when it is ready?

A: Yes you can, but please contact us beforehand to ensure your order is ready for you to collect.

Q: How long will it take to deliver my order?

A: Delivery times vary on your location and the courier used but as a guide please see the below table.

RegionDelivery TimeMethod
Gold Coast (QLD)Next business day*Courier
Brisbane (QLD)Next business day*Courier
Logan (QLD)Next business day*Courier
Redland Bay (QLD)Next business day*Courier
Sunshine Coast (QLD)Next business day*Courier
Queensland (QLD)1-5 business days*Courier
Australian Capital Territory (ACT)2-5 business days*Courier
New South Wales (NSW)2-5 business days*Courier
Victoria (VIC)2-5 business days*Courier
Tasmania (TAS)4-7 business days*Courier
Western Australia (WA)5-9 business days*Courier

*delivery times are after handling. Times determined by carrier and are subject to change.

Remote areas will take longer.

We can always send it overnight to you but keep in mind that most of our products are large and will likely incur considerable costs.

Q: Who do you use to deliver my order?

A: Your order will be shipped domestically with one of the following service providers:
TNT ExpressFastway CouriersCouriers PleaseAustralia PostMailman

Deliveries will be sent as Authority to Leave if possible.

Please let us know if you do not want this option to be used.

Q: My product has been damaged, what can I do?

A: Please contact us immediately via email us or give us a call on 1300 788 891 and we will work out the best way to fix any issue you have.