[email protected] 1300 788 891

Customer Service

Shipping & Delivery
We understand that you would like to receive your items as soon as possible and because of this, we make every effort to process your order quickly. 
If an item is in stock we will ship it within one business day.  Custom orders will be dispatched on the day of completion.
We also understand that price is important and we compare the prices of a number of courier companies including Fastways, Couriers Please, TNT and Australia Post prior to shipping. The final cost of shipping will depend on a number of variables including size, weight and destination.  All postage and handling fee are charged as a pass through expense. 
Packages will be marked as 'authority to leave' unless otherwise requested.  We are not able to ship to PO Boxes.
At the time of dispatch, the team at Flag Central will send you an email containing the name of the courier company and the parcel tracking number so you are able to track the delivery of the package online. 
 
Satisfaction Guarantee
We are pleased to offer our customers a 100% satisfaction guarantee. If you are unhappy with your purchase, simply send it back within 30 days and we will refund your money minus the postage fees.  Please note that these goods must be in their original packaging and in original condition. 

Warranty

 All our flags and banners come with a 3 month warranty.  To have items replaced under warranty, please email [email protected] with a photograph of the item you would like replaced.  Items are only

3 months on flags

12 months hardware

 

 

 

 

 

Ordering
Ordering can be via the web-site or by calling Flag Central 1300 788 891
Payment, Pricing & Promotions
Payment can be made in a number of ways.
From eBay "Payment instructions will be received by email at the completion of the listing.
  • Payment must be made within 3 days of purchase
  • When paying via NetBank transfer - Please leave your eBay name as reference. If you are paying at a branch please ask the teller to leave the item number as a reference.
  • Item will not ship until payment has been received in full.
  • Goods will be dispatched 24 hours from receipt of payment.
  • If you would like us to dispatch at a later date please specify and advise us.
  • All prices include GST
  • A full GST tax invoice will be supplied once payment has been received.
  • Government Departments are eligible for 30 Invoice Terms, please contact us for more information"
FlagCentral.com.au accepts a variety of payment methods i
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